ShiftClear

Built for every side of a placement

Your staff report the work, your clients see it, and you see which accounts need attention.

For Agencies

Know where every account stands

Dashboard

Every morning, see which clients need you: missed reports, open blockers, falling hours and overdue invoices, grouped by client account.

The agency dashboard with key numbers, client health and Needs Attention.

Client Health

Each account is On Track, Needs Attention or At Risk, by rules you can read. At Risk means 3 or more missed reports in the last 7 days, a blocker open more than 3 days, or an invoice more than 30 days overdue. Needs Attention means 1 or 2 missed reports, any open blocker, or any overdue invoice.

A client account's health and its four-week history.

Daily Reports

Read every report like an inbox, by client or by staff member. Missing reports come first, with tags for blockers, low hours, late and short reports.

The Daily Reports inbox with a report open.

Weekly Summaries

Every Saturday, a summary is drafted for each client from the week's reports. You read it, edit it and send it. Nothing goes out on its own.

Weekly summaries waiting for review.

Invoices

Monthly invoices are drafted on the 1st from each placement's rate. Send them, mark them paid, and see overdue ones in the account's health.

The monthly invoices with their status.

Messages and Notifications

Message any staff member or client contact one to one, and get notified when an account's health changes, a blocker comes in or a report is missed.

Messages between the agency and a staff member.

Team and Account Managers

Invite more admins, or account managers who see only their own clients and nothing about money.

The Team page with admins and account managers.

For Staff

A daily report built to take under 3 minutes

Today

One form per client: tasks done, work in progress, blockers, hours worked, and optional notes and links.

The daily report form on a phone.

My Reports

Their own history with missed days marked, for any date range, such as the 1st to the 15th for a pay period.

A staff member's report history on a phone.

Catch Up and Fix

A missed day can still be sent for 7 days, and a sent report can be changed for 24 hours.

Messages

Staff can message their agency's admins and the managers of their clients.

For Clients

Clients see the work they pay for

Weekly Summary

Each week, a short summary of their team's work, reviewed by you, by email and in their portal.

A weekly summary as the client sees it.

Client Portal

A read-only portal with their summaries, their staff's daily reports, their invoices and their messages with you.

The client portal's daily reports on a phone.

Your View Stays Yours

Clients never see health status or internal flags like “sent late” or “low hours”.

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